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JAMES F.
KENEFICK
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JAMES' BLOG
Leadership and Technology Insights and News
From Helpdesk to Value Desk: Agentic AI for Managed IT
A board-ready roadmap to turn Managed IT into a growth lever with Agentic AI—architecture, controls, ROI, and 90-day actions aligned to NIST CSF 2.0, ISO 27001, and the EU AI Act.
2 days ago
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